浪费数小时时间故障排除是开发过程中的最大阻碍。通过优先访问我们的技术支持团队，他们会提供建议以预测、纠正和预防阻塞，从而使您的项目继续向前推进。
直接从源头获取战略指导、技巧和最佳实践。直接与 Unity 专家合作，帮助确保您的项目得到优化，以实现您的目标。
通过与我们的专家合作，设置可帮助您避免未来问题的防护栏，确保您的项目按计划和预算进行，从而减轻压力并最大限度地减少停工时间。
我们的计划
通过成功计划最大限度地减少技术和战略障碍。
Legend 包含 额外费用 | Starter Success | Essential Success | Integrated Success | |
|---|---|---|---|---|
| Success Plans Features | Success Plans Features | |||
Best suited for | Best suited for | |||
Small teams and individual creators | Mid-size teams | Large organizations and enterprises | ||
Onboarding support | Onboarding support | |||
Priority queue for customer service | Priority queue for customer service | |||
Fireside Chats with Unity experts | Fireside Chats with Unity experts | |||
Technical support tier | Technical support tier | |||
Standard | Premium | Premium | ||
Guaranteed response times | Guaranteed response times | |||
48 | 4, 8, 12 | 2, 4, 8, 12 | ||
Emergency responses | Emergency responses | |||
Success Advisor | Success Advisor | |||
Partner Relations Manager | Partner Relations Manager | Partner Relations Manager | ||
Success Advisor correspondence style | Success Advisor correspondence style | |||
Reactive | Proactive | Strategic | ||
Frequency of interactions with advisor | Frequency of interactions with advisor | |||
Quarterly | Monthly | Weekly | ||
Bug handling - reproduction and reporting | Bug handling - reproduction and reporting | |||
NDA product updates | NDA product updates | |||
Performance and optimization advice | Performance and optimization advice | |||
Prioritized bug fixing and backports to LTS | Prioritized bug fixing and backports to LTS | |||
Annual in-depth technical Project Review or learning engagement | Annual in-depth technical Project Review or learning engagement | |||
Get the boost you need to overcome technical blockers. Starter Success is our entry-level technical support package that enables you to efficiently solve issues with assistance from Unity engineers.
Minimize downtime and stay productive with Essential Success. Tackle issues head-on with premium technical support, including proactive guidance from a Partner Relations Manager, bug handling, and faster response times.
Unlock your project’s full potential with our most complete Success Plan. This support package offers the fastest response times, strategic guidance from a Partner Relations Manager, prioritized bug fixing, and an annual deep-dive project review.
