Embedded support is recommended for defined configurations of production embedded systems and can be combined with any success plan for general support around the Unity Editor and Engine.
Legend Included Additional costs |  Basic | Full | Long-Term | |
|---|---|---|---|---|
Best suited for | Best suited for | |||
Small business, startups and technical organizations that are flexible in their configuration choice or can work around limitations. | Enterprise building large quantities and/or customized and integrated embedded systems. | Completed products that are still in production or may require critical updates in the future. This is a lower cost extension of full support. | ||
Unity Industry | Unity Industry | |||
Required | Required | Required | ||
Embedded Platform Deployment License | Embedded Platform Deployment License | |||
Required | Required | Required | ||
Support with Issues on configurations defined by Unity | Support with Issues on configurations defined by Unity | |||
Support with Issues on a configuration defined by you | Support with Issues on a configuration defined by you | |||
Support beyond Unity LTS lifecycles | Support beyond Unity LTS lifecycles | |||
Custom platform work | Custom platform work | |||
Guaranteed Response Times | Guaranteed Response Times | |||
8, 12, 24 | 2, 4, 8, 12 | 8, 12, 24 | ||
Max. Concurrent Tickets | Max. Concurrent Tickets | |||
1 | 5 | 3 | ||
Basic
Full
Long-Term
* Some industries like production automotive HMI are required to use embedded full support
Planning to develop an embedded system with Unity?
Contact us for pricing for embedded deployments, from one-off installations to millions of consumer devices.